Adobe Creative Cloud License Maintenance

Departmental purchases of Adobe Creative Cloud Licenses may be altered by a departmental approver as detailed below.  Questions about who may maintain departmental licenses should be directed to the Service Desk.

• Departmental users can make the following changes to individual licenses:
  • Transfer an Individual License
  • Undo a future transfer
  • Change a license end date
  • Change the billing number to be used for the next license period
  • Prevent the license from automatically renewing
     
• Departmental users can make the following changes to shared device licenses:
  • Change the billing number to be used for the next license period
  • Change the number of licenses that will automatically renew at the end of the current license period

1. To begin, users should access myState using a valid NetID and NetPassword.
2. Under Apps & Services, click Banner.
   
   
   
    
3. Click Employee.
   
   
    
4. Under Administrative Users, click Adobe Creative Cloud License Maintenance.
   
   
    
5. Choose an option from the License Type menu.
   1. Individual (for an individual license)
   2. Shared (for a shared device license)
       
   
    
6. Click View Results.
7. Refer to the instructions on the page for each type of edit.
8. Note: The licenses listed have been billed to the user’s Departmental ITS Main Billing Number during the current license period.