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By default, the Reply To address will be the sender's email address. Occasionally, there is a need to have email replies redirected to another email address such as an email list or shared mailbox. The following instructions allow the sender to change the Reply To address of a single email message.
Note: This option must be set for each message. This does not change the default Reply To address for all messages.
Outlook for PC
- Start Outlook and click New Email or use Reply, Reply All or Forward options for any existing email.
- Move to the Options tab on the ribbon and click Direct Replies To:
- In the Properties window that will open, change the email address in the Have replies sent to: field to the desired email address.
- Then click the Close button.
- You will now see that the Direct Replies To button is highlighted.
- The replies will be sent to the email you specified. After that email, however, replies will return to your default email address.