Popular Services
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
To request an activation, deactivation, install, change, move, repair to a data port.
Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.
Request to have a firewall exception for a specific URL, IP, or port
Mathematica seamlessly integrates a numeric and symbolic computational engine: graphics systems, and advanced connectivity to other applications.
Microsoft Office for personally-owned laptop or desktop computers
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Shared email resources allow a group or department to have a separate email account to view and reply to emails without using their own email address. This also includes a shared Calendar.
Request addition/removal of access for I: Drive, J: Drive, P: Drive, or other network drives
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
Autodesk is provided to student, faculty & staff via educational model for free via a web link on the ITS website. It can also be used on a departmental system for teaching and academic research for free. It is no longer provided for non-academic reasons at no charge.
Request website maintenance available to ITS web clients.
Assistance with using Canvas and reporting issues for students/instructors/TAs/designers.
Request assistance, report issues, or ask questions regarding Student email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Information about additional web browsers and other useful software.
Contact information for departmental purchasing of software packages.