Popular Services
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.
Microsoft Office for personally-owned laptop or desktop computers
To get a quote and request phone maintenance.
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Request website maintenance available to ITS web clients.
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.
Filelocker allows you to share files with other people both inside and outside of Mississippi State University. It is a temporary and secure storage system for sharing files and data.
Request assistance with your NetPassword.
To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.
Request access to myBanner for Faculty and other myBanner functions
Used for requesting a new mailing list or Microsoft distribution group.
To request an activation, deactivation, install, change, move, repair to a data port.
Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.
Request assistance with your NetID & MSU ID#