Popular Services
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Request a quote for a new, MSU-inventoried computer, printer, or other piece of equipment
Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.
Microsoft Office for personally-owned laptop or desktop computers
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
Request to have the storage drive of an MSU-inventoried computer cleared of all data.
Request to have a firewall exception for a specific URL, IP, or port
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.
Request website maintenance available to ITS web clients.
Information Security Training is MSU's online training for safe computing.
Report an issue with Classroom Technology Equipment in an ITS-supported classroom.
Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.
Autodesk is provided to student, faculty & staff via educational model for free via a web link on the ITS website. It can also be used on a departmental system for teaching and academic research for free. It is no longer provided for non-academic reasons at no charge.