Popular Services

Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching


Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals


Wireless, Ethernet, Telephone, Cable Television, and Access problems.


IBM SPSS is a set of statistical analysis tools.


Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.


Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.


ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.


Request to have a firewall exception for a specific URL, IP, or port


Used for requesting a new mailing list or Microsoft distribution group.


MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.


Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.


To request an activation, deactivation, install, change, move, repair to a data port.


Request to add, remove, or change Administrative Banner Access.


Microsoft Office for personally-owned laptop or desktop computers


Information about additional web browsers and other useful software.


Request to reset or change the passcode used to access voicemail


Request a quote for a new, MSU-inventoried computer, printer, or other piece of equipment


Request a .msstate.edu subdomain.


Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.


To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.