Popular Services
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Microsoft Office for personally-owned laptop or desktop computers
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
Request to forward VoIP phone remotely to another number, request a change to current forwarding settings, or request to forward VoIP voicemail to an email address.
Autodesk is provided to student, faculty & staff via educational model for free via a web link on the ITS website. It can also be used on a departmental system for teaching and academic research for free. It is no longer provided for non-academic reasons at no charge.
Report an issue with Classroom Technology Equipment in an ITS-supported classroom.
Request to add, remove, or change Administrative Banner Access.
Request website maintenance available to ITS web clients.
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.
Available for MSU-inventoried computers/devices only.
Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.
To request an activation, deactivation, install, change, move, repair to a data port.
Mathematica seamlessly integrates a numeric and symbolic computational engine: graphics systems, and advanced connectivity to other applications.
Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.
Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.