Popular Services
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
To get a quote and request phone maintenance.
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
To request an activation, deactivation, install, change, move, repair to a data port.
Microsoft Office for personally-owned laptop or desktop computers
Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.
Request assistance, report issues, or ask questions regarding Student email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request to have a firewall exception for a specific URL, IP, or port
To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.
Request assistance with your NetPassword.
Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.
Request website maintenance available to ITS web clients.
Available for MSU-inventoried systems only.
Requesting/removing a departmental alias which is connected to the same inbox as your netid@msstate.edu address.