Popular Services
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.
Microsoft Office for personally-owned laptop or desktop computers
MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.
Request website maintenance available to ITS web clients.
Available for MSU-inventoried computers/devices only.
Report an issue with Classroom Technology Equipment in an ITS-supported classroom.
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.
To request an activation, deactivation, install, change, move, repair to a data port.
Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.
Used for requesting a new mailing list or Microsoft distribution group.
To get a quote and request phone maintenance.
Available for MSU-inventoried systems only.
Request access to a certain printer or be added to a printing group
Assistance with using Canvas and reporting issues for students/instructors/TAs/designers.