Popular Services
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
To get a quote and request phone maintenance.
Request website maintenance available to ITS web clients.
Request to have a firewall exception for a specific URL, IP, or port
Available for MSU-inventoried computers/devices only.
Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.
To request an activation, deactivation, install, change, move, repair to a data port.
Microsoft Office for personally-owned laptop or desktop computers
Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.
Used for requesting a new mailing list or Microsoft distribution group.
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.
Shared mailboxes allow Faculty & Staff to communicate in a shared location via Outlook/Exchange.
MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
Request assistance with card access to a Genetec card reader or report issues with existing card access.