Popular Services
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.
Microsoft Office for personally-owned laptop or desktop computers
To get a quote and request phone maintenance.
Request website maintenance available to ITS web clients.
Request to forward VoIP phone remotely to another number, request a change to current forwarding settings, or request to forward VoIP voicemail to an email address.
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.
To request an activation, deactivation, install, change, move, repair to a data port.
Request assistance with card access to a Genetec card reader or report issues with existing card access.
Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.
Request addition/removal of access for I: Drive, J: Drive, P: Drive, or other network drives
Questions and issues related to sharing files using FileSender.
Report an issue with Classroom Technology Equipment in an ITS-supported classroom.