Popular Services

Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals


Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching


Wireless, Ethernet, Telephone, Cable Television, and Access problems.


IBM SPSS is a set of statistical analysis tools.


ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.


Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.


Used for requesting a new mailing list or Microsoft distribution group.


Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.


Request to have a firewall exception for a specific URL, IP, or port


Request to reset or change the passcode used to access voicemail


Microsoft Office for personally-owned laptop or desktop computers


Report an issue with Classroom Technology Equipment in an ITS-supported classroom.


To request an activation, deactivation, install, change, move, repair to a data port.


Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.


Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.


Request ITS assistance with events hosted at the Meridian campus at the College Park, Riley Center, or Riley Campus locations.


Request to have the storage drive of an MSU-inventoried computer cleared of all data.


*This request has been moved to an eForm.*

Request MSU access for those that are affiliated by the University, but are not students nor paid by the University.


MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.


Information about additional web browsers and other useful software.


Report an issue with printing to an MSU-inventoried printer