My Recently Visited Services
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Microsoft Office for personally-owned laptop or desktop computers
Request help with setting up phones, tablets, gaming systems, TVs, and e-Readers on the MSU wireless network
Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Request to have special wireless access added or configured for a campus event
Request assistance with card access to a Genetec card reader or report issues with existing card access.
For after you have registered for classes. Please read the next page carefully.
Report an issue with Administrative Banner forms, access, reports, etc.
Used for requesting a new mailing list or Microsoft distribution group.
Available for MSU-inventoried computers/devices only.
Request website maintenance available to ITS web clients.
Training topics include Banner, eForms, Webex, Web Accessibility, Canvas, Classroom Technology, etc.
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Request access to myBanner for Faculty and other myBanner functions
To request a new Access Control/Camera Surveillance Installation on Genetec.
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
Request a MFA token for authenticating with Duo without a mobile device.
Report an issue with printing to an MSU-inventoried printer